Expert teams

Customer service

Our knowledge, our passion and our expertise are all assets at the service of our customers.

A customer service focused on satisfaction

Customer service has always been a major priority for DB Cargo France. We listen to our customers and offer them partnerships to establish traffic patterns adapted to their needs. Innovation, reliability and adaptability are imperative for the customers of DB Cargo France.

Safety, a priority at all times

DB Cargo France pays particular attention to safety. All DB Cargo France teams are trained in strict compliance with safety standards and their proper application, for the protection of train users and customers.

The involvement of the personnel, a fundamental element of the success of the company

The staff of DB Cargo France is the foundation of the organization. The involvement of all employees at all levels contributes to the social, economic and commercial success of the company on a daily basis.

Cost control, a major task

Cost control is an essential factor at DB Cargo France. As a young railway company, we are constantly seeking to improve our competitiveness for our customers.

Material optimization, a daily challenge

Managing and protecting economic assets in order to maximize the efficiency of the means used by the company is the daily concern of all DB Cargo France employees. The company thus optimizes its efficiency every day.

Environment and sustainable development

Saving electricity, sorting waste, ecological travel and alternative fuel. Respect for the environment and sustainable development are two major challenges that DB Cargo France tries to meet every day with the help of its employees.

Sales teams

DB.Cargo.FR.Vente@deutschebahn.com